Rachael Lawson, Membership Support Coordinator

Rachael Lawson is an experienced and dedicated Member Services professional with over five years of expertise in fostering positive member experiences and supporting organizational success. Since earning her Bachelor of Science in Business Administration from Midway University in 2019, Rachael has honed her skills in member relations, operations management, and service excellence. In her role as Membership Support coordinator at NAPD, she is committed to delivering personalized support, resolving member inquiries, and driving member satisfaction through efficient processes and thoughtful solutions. With a passion for creating meaningful connections and a proven track record of enhancing member engagement, Rachael plays a vital role in ensuring that every member feels valued and supported. Her strong business acumen and hands-on experience make her an invaluable asset to the team and a trusted resource for both members and colleagues alike.