Thriving in the Law: Your Blueprint for Burnout Prevention
"Burnout is the biggest occupational hazard of the 21st century. It’s a phenomenon that has been increasing everywhere – growing like a virus.” Drs. Christina Maslach and Michael Leiter
Burnout stopped my law practice in its tracks. I burned out during the last year of my law practice, and burnout was a long, slow process of disengagement that involved three visits to the ER, consulting numerous doctors, and experiencing near-daily panic attacks. Rebuilding my life has been one of the hardest things I’ve ever done, but the years since have been some of the most rewarding of my life. I now spend my time working with law firms, lawyers, and those in the legal profession helping them to recognize and identify the warning signs of burnout and implementing programs and practices to prevent it.
While the burnout literature is extensive, researchers have paid little attention to the development of burnout in the law. One study found that occupational stress was significantly associated with both personal and work-related burnout among lawyers. In addition, lawyers who spent the majority of their time working on civil and criminal matters felt more fatigue and exhaustion not only from their legal work, but also from the stressful and negative interactions with their clients. Another study of Wisconsin public defenders found that 37.4|PERCENT| of them scored in the clinically significant range of burnout. Burnout also impacts firms and organizations. One study found that public service lawyers experiencing burnout were less committed to the organization, reported lower identification with organizational goals and were therefore less willing to exert effort to achieve those goals.
Burnout is not feeling bummed out, having a bad day, or depression, although being burned out can lead to mental and physical health issues, which can include depression. I define burnout as a work-specific process of chronic disengagement that can impact lots of areas of your life. The three big dimensions of burnout include:
- Chronic exhaustion (wearing out; loss of energy; and fatigue);
- Cynicism (irritability; loss of idealism; and withdrawal; and
- Feeling increasingly ineffective on the job (reduced productivity and low morale).
Burnout is caused by a very specific formula of too many Job Demands, too few Job Resources, and too little Recovery. Job Demands are the aspects of your job that require sustained effort and energy; Job Resources are aspects of your job that (a) help you achieve job goals; (b) reduce the cost of Job Demands; and (c) stimulate growth and learning; and Recovery is the breaks you take at work, after work each night, on the weekends, and on vacation.
This chart illustrates some of the different Job Demands and Job Resources that researchers have examined:
|JOB DEMANDS||JOB RESOURCES|
|High work pressure & workload||High-quality relationships with colleagues|
|Emotionally demanding interactions with colleagues and clients||Decision authority|
|Lack of autonomy||Feedback|
|Role conflict & role ambiguity||Time and job control (autonomy)|
|Lack of high-quality connections||Opportunities to learn new things|
|Values conflict||Leader support|
Are you getting enough Job Resources in your law practice to help mitigate the cost of the Job Demands you experience? Most lawyers aren’t.
Many research-based tools and strategies exist to help prevent burnout, and these are three of my favorite.
Have creative outlets. Burnout interferes with your ability to perform well, increases rigid thinking, and decreases your ability to think accurately, flexibly, and creatively. Even if you aren’t able to flex your creative muscles at work, having some type of creative outlet will keep you engaged and motivated. My creative outlets are baking and writing.
Identify your values. I had to have some tough conversations with myself and others when I burned out. I had to dig deep to uncover why I was a people pleasing, perfectionist, achieve-aholic. I had to reconnect with my values. We all have values that we live by, but the daily grind of practicing law may cause you to forget what they are; or, you discover that the culture of the legal profession doesn’t really support your values. If you need to do some values work, there is a great worksheet on my website for you to use under the Freebies tab.
Change your law practice without leaving it. While burnout is driven in part by workplace culture, it’s not like many lawyers can just up and leave their jobs. There is actually a pretty cool way to re-design your law practice without leaving it: it’s called job crafting.
Research shows that job crafting is predictive of work engagement, and to the extent lawyers proactively adjust their work environment, they can stay engaged and perform well. Job crafting involves actively changing the content or design of your job by choosing tasks, negotiating different job content, and assigning meaning to different components of your job. People are typically motivated to job craft because they want more meaning at work, more high quality-connections with others, more fulfillment, and more ability to cope with adversity. If you manage other legal professionals, allowing them to also job craft can lead to a more engaged workplace.
One of my favorite quotes (paraphrased) is by Justice Oliver Wendell Holmes: “Too many people die with their music still in them.” One of my blog readers suggested that maybe the problem is that people are alive but their music has died. That, my friends, is what burnout feels like. Know that there are skills you can learn to prevent burnout because the legal profession needs more of you – talented lawyers who are able to take on the most serious cases clients present.
Paula Davis-Laack, JD, MAPP is a burnout prevention and resilience expert who helps law firms, lawyers, and legal professionals prevent burnout and build resilience to stress. For lots of strategies and tips to prevent burnout and find more engagement at home and at work, download a free copy of Paula’s e-book, Addicted to Busy: Your Blueprint for Burnout Prevention. You can find it at her website, www.pauladavislaack.com.