WHAT YOU WILL DO
This Resource Counsel will work as part of a collaborative team, and in conjunction with CAP and the public defense community, to develop qualification, performance, and training standards for attorneys and core staff who provide public defense services and to provide ongoing oversight and monitoring for these public defense service providers. The person in this position will work closely with the Program Analysts for the position’s assigned jurisdictions, to identify and deliver resources, technical assistance, and programs directed at improving public defense practice.
DUTIES
Quality Assurance
Review, evaluate, and respond to requests for certification of attorney qualifications to provide public defense representation.
Work closely with the other members of Trial Support & Development and the CAP Division to adopt performance standards for public defense providers.
Work closely with the other members of Trial Support & Development and the CAP Division to develop and continuously refine standardized data collection tools and assessment processes to monitor and evaluate provider quality and identify regional needs.
Conduct site visits, courtroom observations, review of summarized provider activity and caseload data, structured stakeholder interviews/surveys and provider meetings to monitor and evaluate the performance of public defenders.
Review, evaluate, and respond to written complaints regarding public defense providers.
Assess and respond to provider quality assurance concerns, as evidenced through data trends, stakeholder complaints, and court observations.
Develop relationships and maintain communication with public defenders, non-attorney providers, and other stakeholders and system partners in assigned jurisdictions.
Training & Resource Development
Collaborate with other members of Trial Support & Development and public defense stakeholders in the development of a statewide training plan for attorney and non-attorney public defense providers.
Identify existing trainings for public defense providers that satisfy components of the statewide training plan and coordinate the presentation of information regarding access to those trainings for providers.
Develop trainings for public defense providers to meet training plan components, in coordination with state and national organizations and subject matter experts.
Program Management
Provide advice and support to the Program Analyst assigned to the position’s jurisdictions regarding contract provisions, right to appointed counsel, and assignment of counsel.
Provide advice and support to Preauthorized Expenses and review exceptional requests as needed.
Policy & Procedure Development
Coordinate with the Policy Team within the CAP Division to identify areas in which written policies and procedures are needed.
Work with the Policy Team to develop written policies and procedures, providing subject matter expertise regarding public defense practice.
Systems Improvement
Participate in related workgroups and task forces, in consultation with Trial Support & Development Manager.
Research and stay up to date on policy, legislative, and legal developments that could impact criminal defense practice.
Ongoing
Engage in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations.
Develop good working relationships with internal and external customers and supervisors through active participation in cross-divisional group projects and in identifying and resolving problems in a constructive, collaborative manner.
Perform work in a manner that consistently promotes safety and wellness in the workplace and promptly reports safety concerns to management.
Contribute to a positive, respectful, and productive work environment in a manner that fosters and promotes the importance and value of a diverse, discrimination and harassment-free workplace. Respect diversity of opinions, ideas, and cultural differences